If your questions aren’t answered here, please contact us here. We’re happy to help!
After logging into your account, the status of your checkout history can be found under Orders tab.
You will receive an email acknowledgment containing the order reference number and details of your purchase. Your order will be only dispatched upon receipt of payment.
All items are in stock unless “Out of stock” is indicated. On receipt of your order, if any items are unavailable, we will inform you by email and we will offer you a refund or alternative availability date where possible.
Is your controller acting up? Won’t pair, respond and keeps displaying a flashing light? Check out our instructions on how to reset the PS4 controller:
1. Turn off your PlayStation 4.
2. Locate the reset button(small hole) on the back of your ModLabz PS4 Controller near the L2 button.
3. Use a paper-clip or something similar to push the button (the button is located on the inside of the controller). Hold the button down for a few seconds then release.
4. After resetting the controller, re-pair the Modded controller with the PS4 by connecting the USB cable to the controller and the system, and turn the PS4 on.
5. Finally, Press the PS button to log back into your PS4.